Privacy Policy

1. Overview

This Privacy Policy explains how Sofiology (“Sofiology”, “we”, “us” or “our”) may collect, use, store and disclose information when you use this website, submit an enquiry, complete a diagnostic, download content or otherwise interact with us.

This policy provides a general overview of website-data practices. Specific client engagements may be governed by separate agreements and privacy terms.

2. Information we may collect

Depending on how you use the website, we may collect information such as your name, work email, company, telephone number, enquiry details, diagnostic responses, form submissions, referral/source information, and technical information generated when you use the site.

We may also receive information you choose to provide during a business conversation or through other communication channels.

3. Diagnostics and assessments

If you complete a Sofiology diagnostic or assessment, we may store selected answers, resulting scores, indicative findings, contact details, source/UTM data and related interaction data. We use this information to provide the requested result, understand the business context, improve the diagnostic experience and, where appropriate, discuss the findings with you.

Online diagnostics are indicative tools and should not be treated as verified financial, legal, operational or professional conclusions.

4. How we may use information

We may use information to provide requested website features, respond to enquiries, prepare or deliver diagnostics, operate and improve the website, understand which content and services are useful, maintain security, prevent misuse, keep business records, and communicate with you about a request or business discussion.

5. Cookies, analytics and similar technologies

The website may use essential cookies required for site operation, security, forms or session functionality. Analytics or marketing technologies may also be used where configured and, where required, subject to applicable consent controls.

6. Service providers and third parties

We may use hosting, email, analytics, CRM, communications, scheduling, security or other technology providers to operate the website and respond to enquiries. Information may be processed by those providers as necessary for the relevant function and subject to their applicable terms and safeguards.

7. International access and transfers

Sofiology may work with clients and technology providers across multiple countries. Where personal information is processed or transferred across jurisdictions, we aim to use safeguards appropriate to the context and applicable requirements.

8. Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, for legitimate business records, for security, or to meet applicable legal or contractual requirements. Different categories of information may have different retention periods.

9. Your choices and rights

Depending on where you are located and which laws apply, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights are not identical in every jurisdiction.

To make a privacy-related request, contact info@sofiology.com. We may need to verify your identity before acting on a request.

10. Security

We use reasonable technical and organisational measures intended to protect information against unauthorised access, misuse, alteration or loss. No website, transmission method or storage system can be guaranteed to be completely secure.

11. Third-party links

The website may link to third-party websites or services. Their privacy practices are controlled by those third parties, not by Sofiology.

12. Changes to this policy

We may update this policy as our website, services, technology stack or applicable requirements change. The latest version will be published on this page.

13. Contact

Privacy enquiries: info@sofiology.com

Business correspondence: 7th Floor, D-199, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307